COVID-19: How Is It Affecting The IT-BPM Industry?

  1. In 2019, the Indian IT-BPM (Business Process Management) sector in India stood at US$177 billion, that has witnessed a growth of 6.1 percent year-on-year and is estimated that the size of the industry would grow to US $350 billion by 2025.
  2. This trend can be expected to continue with its growth seeing that today there are more products that are being offered as companies are looking for more and more ways to streamline their process, increase speed and cut costs, altogether.
  3. Business Process Management (BPM) is widely seen as one of the key priorities for organizations to survive the highly competitive environment and markets, irrespective of the sector or segment.
  4. When adopting BPM or RPA, organizations must have an understanding and appreciation of the key business drivers and the expected outcome.

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